Automated Patron Overdue Voice Calling

Libraries using Koha can now benefit from automated voice calls with a local caller ID, fostering familiarity and trust. Calls are scheduled during daytime hours, delivering preformatted, gentle reminders about overdue items to ensure a positive patron experience while encouraging timely returns.

• ✔ Library-Assigned Caller ID: Calls originate from a local area code assigned to the library, maintaining consistency and trust.
• ✔ Automated Voice Messaging: Overdue notifications are delivered via a friendly voice message, reducing manual outreach.
• ✔ Customizable Call Timing: Calls occur during appropriate daytime hours, preventing disruptions.
• ✔ Integration with Koha: Sync overdue notices seamlessly with Koha, automating reminders based on library policies.
• ✔ Flexible Message Options: Libraries can choose between text-to-speech or professional voice recordings to match their branding.

Onboarding

This is the intelligence gathering portion of the process. We gather your requirements. This is crucial in determination of required cloud computing power.

Deployment Strategies

Deployment strategies will be determined following a thorough review of the onboarding process. Depending on your needs, you may choose from several options, including a self hosted system, cloud based or a self check-in/out system, which can be implemented with or without RFID technology.

Migration Specialist

We do the onboarding, migration, and training to bring you the latest in library technology any where in the world. We provide the safest and fastest in the cloud home for your Koha library home. We provide relentless support for all of our clients.

Training

Training our partners will be conducting the training of your employees on the new Koha system, offering both remote and group training options to accommodate your needs.

Custom MARC21

We can create any standard of MARC21 template you desire. We recommend the standard LRMS MARC21 template.

Development

Development>We have a dedicated programming staff to facilitate all your library needs, ensuring customized solutions and seamless integration to enhance your library's operations.

Networking

Lightwave can provide secure networking to your cloud Koha based library sytems for both patrons and staff.

Koha-Jasper Reporting Utility

Koha-Jasper is our exclusive solution to robust realtime reporting for your libraries. Click Here for More Information

Aspen 8 S3 OMS

Aspen 8 is our premier 64 bit S3 Object Management System / Document Management System.
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